Returns & Exchanges

At ARCINA ORI, we want you to be completely satisfied with your purchase. If your garment isn't quite right, we offer returns for store credit or exchange on all full-priced items within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Package Your Items

Ensure the garment is in its original condition, unworn and unwashed, with all designer tags and hygiene seals still attached.

3

Ship the Parcel

Affix the provided shipping label to your package and drop it off at your nearest authorized postal service location.

4

Quality Inspection & Credit

Once our team receives and inspects your return, we will issue your store credit via email or process your requested exchange size.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing